A late pickup, missing POD, detention charge, or customer update can ripple through the whole floor. We build apps, automations, and agents that keep dispatch, documents, customers, and finance in sync.
One operating view for late pickups, appointment issues, missing documents, customer-impacting delays, and owner assignment.
Status messages sent when something changes, not two hours after a customer asks for an update.
PODs, BOLs, detention notes, lumper receipts, and accessorial evidence collected and checked before billing loses the thread.
Watches load board signals, appointment windows, carrier status, and route risk so dispatchers see the next problem before the phone rings.
Most logistics teams know their TMS is still the source of record. The gap is the exception work that spills into inboxes, phone calls, portals, spreadsheets, and memory.
The first build gives dispatch a shared queue for exceptions, sends customer updates from approved rules, and keeps documents and accessorial evidence attached while the load is still active.
Scope the exception desk →We will scope the load, customer update, or billing evidence workflow that would remove the most daily chase.